System Status

pretix System Status

22 May 2025

One incident

Ticket ordering not possible

We are currently seeing issues for the ticket ordering process - mainly ticket purchases that include the usage of a voucher are failing.

The last bugfix for customers using a very specific setup (event-series with seating and non-seating product availability overrides) has been deployed. With this, the last remaining issue has been resolved.

We apologize for any inconvenience caused.

Ordering of tickets - with and without vouchers - should be restored.

We are currently investigating reports that ordering tickets through the seating component might still be affected.

We have identified the issue and are deploying a fix for it.

View current system status