System Status

pretix System Status

14 October 2024

One incident

Performance issues

Between 18:02 CEST and 18:22 CEST, our system was significantly slowed down and returned errors for many users. This issue was caused by an overloading of our database server triggered by a combination of a high number of sales and a software bug in our PayPal module. We have resolved the software bug and are investigating methods to mitigate this in the future. We apologize for any problems caused by this on your end.

A software fix has been rolled out.

The system has stabilized around 18:22 CEST, we are still looking for more information.

An unexpected issue is overloading our database. We are applying emergency mitigations.

We are investigating performance issues accross the site

View current system status